Telesales Executive

25 years ago, DMS Navigator was born. From a team who were early adopters to using computers in dealerships in the early 80s.

DMS Navigator can be found driving major multi-franchise dealerships as well as in solus, family-run businesses.  It delivers the same customer-focussed, profit-driven management tools across the board.

Our background in the motor trade also bears fruit when it comes to the implementation and training. DMS Navigator operates intuitively, so everyone across the business will find it easy to learn.

DMS Navigator, a forever growing company, has an exciting opportunity for a Telesales Executive to join the Sales team in Sheffield - reporting to the Sales Executive. 

The position will be for 16-hours per week, worked Monday to Friday between 09:00 - 16:00. 

We want to make sure that we are the right fit for you! We encourage you to look at our website and LinkedIn:

www.dmsnavigator.co.uk

https://www.linkedin.com/company/dmsnavigator/

Our Culture Statement:

Navigator provides a rewarding environment for team members to develop and grow in an honest and open environment.

We provide a fun, safe, diverse, and inclusive workplace for our team.

We are all joined by a common aim to deliver market leading products and a five-star customer service.

We encourage:

• Independent decision making.
• Sharing information openly, broadly, and deliberately.
• Bring transparent and direct with each other!
• Creativity in developing solutions.
• Actively learning new skills and honing others.
• Not being afraid to make mistakes​.

This is an exciting opportunity for someone who is organised and target driven. The Telesales Executive will be responsible for generating leads for the sales team, as well as improving quality of data. 

Key Duties/Responsibilities:

• Securing leads and appointments for the sales team/Sales Representative
• Hitting appointment-setting goals/meeting deadlines
• Developing prospective customers
• Fielding inbound calls
• Cold calling/contact clients
• Setting appointments
• Collaborating with the sales team
• Maintaining accurate records
• Calling current prospect clients to reschedule meetings
• Data entry
• Adhering to company policies
• Researching new clients/lead generation
• Building knowledge of the companies products
• Evaluating potential leads
• Promoting benefits of services
• Providing information to customers on social media

To be successful for this role, candidates will ideally meet all of most of the following requirements.

Skills Required:

• Record keeping abilities.
• Computer literate.
• Excellent verbal, written and interpersonal skills.
• Outstanding listening skills and attention to detail.
• Excellent phone etiquette.
• Ability to work unsupervised for extensive periods.
• Prior experience as an Appointment Setter, Sales representative or similar.
• Experience in the motor trade preferred but not essential. 

In return, we offer the following benefits:

• Westfield Health
• Perkbox
• Pension Scheme
• Target Based Bonus Scheme + annual attendance bonus
• Hybrid working
• 2 Paid company events a year
• Long Service Scheme
• Monthly Pizza at the office!

The Telesales Executive is a critical position for the company as their key duty is to generate hot leads and pass these onto the Sales Executive, thus driving new business into the company.

The closing date for applications is 10th March, and we intend to contact you within 5 working days of the date your application was submitted with an update on the status of your application.

First interviews will be held during the week beginning 13th March, with the intention that the successful candidates will start at the beginning of April.